Carson Equipment Hire
Last updated: 26/05/2025
We take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with Carson Equipment Hire, either online, by phone, or in person.
1. What Information We Collect
We may collect the following types of personal information when you make a booking or an enquiry:
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Name
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Phone number
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Email address
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Residential or billing address
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Driver’s licence details (for verification)
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Any additional information you provide during booking or pickup
2. How We Use Your Information
We use your information to:
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Confirm and manage your booking
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Communicate with you about your hire
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Verify your identity
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Ensure safe and responsible use of our equipment
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Send you important updates or promotions
3. How We Store and Protect Your Information
Your information is stored securely and only accessible by authorised personnel. We take reasonable steps to:
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Keep your data accurate and up to date
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Protect your information from unauthorised access, loss, or misuse
We do not store credit card or payment information — all payments are processed securely.
4. Sharing of Information
We will never sell or rent your information to third parties.
We may share your data only when:
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Legally required (e.g. in response to a court order)
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Necessary for insurance or legal matters related to a hire agreement
5. Accessing or Updating Your Information
You can request to view, correct, or delete your personal information at any time by contacting us.
6. Cookies and Website Tracking
Our website may use cookies or analytics tools to understand how users interact with the site. This helps us improve our services — but no personally identifiable data is collected without your knowledge.